I've been a Gamivo customer for over a year, however since last year when they stopped accepting Paypal, I completely stopped using them.Fast forward 3 months later since I last made a purchase on their site, I noticed in my credit card bank statement that they have been charging me $1.99 USD/month for a subscription service called "SMART."

On all the checkout pages the subscription of Gamivo Smart ($1.99+VAT charged monthly) is pre-selected, and is located in a box that does not highlight it adequately, appearing as a normal page footer. What’s GAMIVO Smart?

Simply put, it is our VIP subscription program. This Adrian support agent told me that it was my fault that I didn't carefully read all the fine details during checkout on an "optional" subscription based service and cannot refund me the 2 months that they charged me.The meaning of optional should be that the customer manually checks the box for such a service, this imo is a very unethical business practice. The reason why I decided to use gamivo in the first place was because they didn't try to scam customers with this auto fee based subscription service, not knowing one day that they would become the same as G2A.I also found the email today they sent me on 11/11/2019 that this scam subscription was activated, however it was recognized by the mail server as "spam/junk" so I was never aware of this email.To make long stories short, I was in chat with this Adrian guy for almost an hour and all I was asking for during this time was:Refund for this auto-subscription which was unauthorizedRemove my credit card information from the website which never received my consent to be stored on the websiteProvide contact information: support phone number or contact details to someone that was higher upI got none of that info in that 1 hour chat and all he did was copy and paste the same repetitive crap and that it was my problem and not his. email is not in spam, but overlooked it, and i definitely did not wanted any subscription. I never gave them permission for this subscription service and I was never aware of such a new service that was offered by them.On 02/08/2020 I contacted them through their ticket system and was helped by a useless bot by the name of "Adrian," he was extremely unhelpful and kept repeating over and over again that the auto subscription that was activated on 11/11/2019 during a purchase that I made.

Copyright © 2020 Gamivo Blog. The problem is the subscription is mentioned towards the end of checkout and is turned on by default. Gamivo Smart is a VIP subscription plan for everyone that wants to enjoy some additional Gamivo features. GAMIVO erstellt bei jedem Kauf ein automatisches SMART Abo, welches NICHT zu deaktivieren ist (ausser kompliziert über PayPal) Attention Rip-Off GAMIVO creates an automatic SMART subscription with every purchase, which can NOT be deactivated (except complicated via PayPal) You can find additional information about Gamivo Black Friday sale page on their official website - gamivo.com. Naturally as a form of a reward for your loyalty and involvment in our subscription plan you will get a priority during the raffles, which means the odds of winning are much higher for you.All of your purchases will be under our protection program – giving you an assurance that each deal will be finalized without any problems. To come on here and even dare to say "...we believe it benefits greatly our customers," that's a load of crap. This was my first online game purchase because I usually buy from shops. Mit über 5000 Games zu den besten Preisen wirbt GAMIVO. It's kind of stupid they do something like this, word of mouth spreads like wildfire.Yeah this is super scammy, I had absolutely no clue I got signed up for this either.It's 100% a scam and every support agent is trained to reply with the same thing that it is "CLEARLY visible" so it is the customer's fault.I just got charged for this too, seeing as nobody replied saying the GamivoSupport guy is actually legit, I'm going to just raise a Paypal dispute.

You will receive alerts that will list up our current best deals and special promotion such as our flash sales, or seasonal special event. Although the overall experience has not been what I expected, Gamivo made things right on their end. I did cancel the autopayment from my paypal account first.I'm also opening a ticket with paypal. Gamivo Discount Code for August 2020 - hotukdeals We use cookies to improve and personalise your browsing experience, to perform analytics and research, and to provide social media features. I bought a game and a day later received an e-mail that I was signed up for a monthly payment subscription.I logged in to Gamivo and saw the SMART subscription. I will personally look into this matter.Once again, please accept my sincerest apologies for this situation.^this message is directed at everybody in this thread, please feel free to contact me via DM.You guys already charge a fee for every single key or gift card code sold. The problem is the subscription is mentioned towards the end of checkout and is turned on by default. If you have any questions, you can post here and have your question answered by people who are knowledgeable about all types of scams. I only purchased from gamivo because I could use Paypal.Phew, I've just made an account on Gamivo and was about to purchase Anno 1880 complete as they offer it very cheap. The problem is the subscription is mentioned towards the end of checkout and is turned on by default. You will be moved to the first places in the waiting queue and receive a delivery priority.

Hopefully, if they get enough complaints, Paypal will drop them from their payment service. Gamivo is one of the new key dealers seemingly replacing G2A. Gamivo believes you do too. They dropped charging you an extra month for viewing your payment history, or at least I didn't run into that when I canceled. If you know of or encounter a scam, this is the place to let people know about it. This isn't easy to notice and sometimes the … If you know of or encounter a scam, this is the place to let people know about it. Was just one click away buying it but thought to search more about this smart support thing. The guy replying here is trying to make it seem like they are trying to do right by the customers and will provide the refund, however it appears that is not the case obviously. For a small fee you will get access to exclusive discounts. I re-contacted them saying that there was no refund and that there would be no further subscription for the next month. Just another sad PR stunt.I was just about to sign up for the SMART subscription just to get the 10% off my order, can I cancel my subscription immediately after so that I only pay for one month?Great to hear everyone share their experience about this scam.